Welcome

Thanks for visiting my store! I offer two types of products: 1) Customized items for organization at home,office, and school, and 2) Supplies to make baby and pet toys. You see, I started making toys and gifts for friends and family and then moved on to the products I make today. I decided to offer hard to find materials that I used to use so other people could make their own toys and gifts today. I hope you find what you are looking for!

Payments

Please refer to Etsy policy for payment guidelines.

International buyers must provide their shipping address in English.

Shipping

I take pride in quick shipping of in stock items. In stock orders placed before noon Central time are generally shipped the same day. Otherwise, they will ship the next business day.

Items not deliverable or returned to me for incorrect address (I ship directly off of the address you provide) will be held for 45 days after purchase. After that time, the order will be marked complete. It is your responsibility to send me a corrected address within 30 days of purchase, but I will email you if I receive a package that is returned. This policy has been added since a few customers have waited 3-6 months before responding to me.

Custom items are dependent upon current order backlog and will ship as soon as the item is made. I do try to give an estimated ship date when an order is placed.

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 2 days of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Returns and exchange details

Due to the custom nature of my items, refunds for handmade items are not typically accepted.

At certain times during the year, I do accumulate a rather large backlog. If you are unable to wait for a custom order to be completed, I will cancel your order IF it has not been started yet.

If you have any concerns regarding your purchase, I will do my best to resolve any issues through repair or replacement of the item as needed.

<<Custom or personalized items will not be refunded after you have approved the information provided to me unless I am at fault.>>

I now offer a 1 year guarantee on my classroom chair pockets. Please contact me for further details on this item.

Additional

FAQs:

HOW QUICKLY ARE ITEMS MADE? I typically have a backlog of orders (orders come in faster than I can make them.) As such, please check my information page where I try to update my backlog schedule on a weekly basis. This information will tell you how far behind I currently am and when you may expect your item to be produced.

DO YOU OFFER RETURNS? No returns on custom orders or sale products. Items that are stock items may be returned if they are in NEW and UNUSED condition. You must contact me within 7 days of receipt and return within 14 days of sale. Shipping charges are NOT REFUNDED on returns, and you must send the item back at your own cost unless I am at fault.

WILL YOU MAKE SOMETHING NOT SHOWN IN YOUR STORE? Yes! I will try my best to accommodate any special requests! Several of my products resulted from custom order requests.

DO YOU HAVE A PHYSICAL STORE? No, I am an online retailer only and work out of a dedicated shop at my home. I live near Nashville, Tennessee. USA Shipping East of the Mississippi typically takes 2 business days, USA Shipping West of the Mississippi takes anywhere from 3-5 business days.

DO YOU SHIP WORLDWIDE? Yes, I have shipped worldwide for several years. I DO NOT declare items as a gift (this is illegal.) You are responsible for any customs or duty charges when a product enters your country.

Legal imprint